FAQ

Defining Bulletproof

Bulletproof is a commonly used expression but in reality, bulletproof technically means ballistic resistant. Ballistic resistant body armor is designed to be capable of resisting or absorbing the impact of bullets. Bulletproof simply means ballistic resistant. This means that no body armor or equipment is 100% impenetrable. 

Armor Protection Levels

Protection levels are based on the NIJ (National Institute of Justice) Standards.

Level IIA 

  • Tested to stop 9mm and .40 S&W ammunition fired from short barrel handguns.
  • No rifle ammunition protection.

Level II

  • Tested to stop 9mm and .357 Magnum ammunition fired from short barrel handguns.
  • No rifle ammunition protection.

Level IIIA

  • Tested to stop .357 SIG and .44 Magnum ammunition fired from longer barrel handguns.
  • No rifle ammunition protection.

Level III

  • Tested to stop 7.62mm FMJ lead core rifle ammunition.

Level IV

  • Tested to stop .30cal steel core armor rifle piercing ammunition.

Visit the NIJ's website here to learn more about armor protection levels in detail.

 

Body Armor vs Armored Apparel

  • Body armor is designed to provide a layer of personal protection against specific ballistic threats within its coverage area typically used by law enforcement or military.
  • Armored apparel is inconspicuous clothing that are designed to protect against ballistic threats. Some garments are bi-functional and offer stab resistant protection as well.

 

Requests, Feedback, Suggestions

Is there something you would like us to have that we don't carry? Or do you have a product suggestion? Let us know and we will do what we can to help. We are an authorized retailer of all the brands published on our site and we work closely with our suppliers to bring you the best quality lifesaving products. Bulletproof Equipped wants to help you get what you need to be safe. 

Please send us an email at support@bulletproofequipped.com if you want to provide any suggestions, feedback or inquire about any products.

Shipping Policy  

Shipping Time

Orders will ship as soon as possible (depending on the manufacturer) usually between 1-14 weeks. Furthermore, most our ballistic products are custom/made to order and will be dispatched based on the manufacturers estimated lead times. Lead times represent the time it takes the manufacturer to create a product, complete it, and deliver it to a customer.

In addition, there are factors that can impact lead times which include lack of raw materials, and order volume. Again, shipping/lead times can take between 1-14 weeks

Reminder: Most our ballistic products are custom/made to order and therefore, all sales are final and cannot be canceled once the manufacturing process has begun.

Please refer to our manufacturer lead times below. Depending on the product/brand, the estimated delivery times are stated.

Manufacturer Lead Times

  • AR500 Armor 2-12 Weeks
  • Bullet Blocker 4-8 Weeks
  • Wonder Hoodie 3 Weeks
  • Legacy Safety & Security 1-4 Weeks
  • 221B Tactical 1-6 Weeks
  • Level-4 Armor 2-4 Weeks
  • Ace Link Armor 2-14 Weeks
  • Level-4 Armor 2-4 Weeks
  • Ace Link Armor 2-5 Weeks
  • Predator Armor 3-5 Weeks
  • B.A.O. Tactical 4-5 Weeks
  • Atomic Defense 4-5 Weeks
  • Caliber Armor 2-4 Weeks
  • Tactical Scorpion Gear 2-4 Weeks

Additionally, if you ordered multiple products, some of your order may come in separate packages or even different times because products may be from different manufacturers.

*Please note that we do not offer shipping to Connecticut or New York due to the states body armor laws.

Shipping Cost

We offer free standard shipping on all orders (subject to change)

Order Confirmation

Upon placing an order with Bulletproof Equipped, you will receive an order confirmation e-mail. Once your order has been recorded in our system and your form of payment has been pre-authorized, we will follow up within the specified timeframe for lead times. An email containing tracking details will be dispatched once the order has been shipped.

Tracking Your Order

You may track your order on our website by visiting the track my order page.

Here you will be able to track your order status via the tracking number provided for your order.

By purchasing any of our products, the buyer certifies they have read and agree to our shipping policies.

Please contact us with any questions regarding shipping/orders at support@bulletproofequipped.com

 

Return/Refund Policy

Bulletproof Equipped will honor a return request if you received the wrong item or if it arrived defective. Otherwise, All SALES ARE FINAL. There are no refunds or cancellations. Once the order has been processed, it is final and may not be cancelled. Please ensure that you review all product measurements and/or specifications to ensure the product meets your needs.

For example, brands such as Bullet Blocker and Wonder Hoodie are custom manufactured and therefore, all sales are final and cannot be canceled once the manufacturing process has begun.


Defects/Damages

Please inspect your order/product upon delivery. Contact us immediately if there is a concern. We will evaluate the claim and make it right. You must receive a return authorization from us first before any product(s) can be returned. Only authorized returns will be accepted and processed.

Carrier Damages/Claims

Bulletproof Equipped is not liable for any products damaged or lost during shipping. If you received your order damaged due to shipping carrier mishandling, please contact the shipment carrier directly to file a claim. Please save invoices, all packaging materials and damaged goods before filing a claim as all these details will be required to initiate a claim with the carrier.


10% Restocking Fee

Returns are subject to a restocking fee of 10% of the order total.

RETURN PROCESS - (Received wrong item or does not match description)

  1. Initiate return request within 15 days of delivery confirmation.
  2. Obtain authorization for a return or exchange by emailing returns@bulletproofequipped.com
  3. Be sure to indicate in the e-mail subject (ATTN: Returns - and enter your order number). Next, provide an explanation for requesting a return or exchange and include any pictures if possible. Images will help expedite the process as it pertains to any defects or product specifics.
  4. Upon approval, the return must be made within 72 hours at the buyer's expense (subject to 10% restocking fee)
  5. The product must be unused, in its original packaging, and a copy of your invoice should be included in your return. 
  6. Buyers should obtain a shipping confirmation receipt from the shipping carrier (USPS/UPS/FedEx) and insuring the parcel is suggested. We cannot process a refund for an item that we do not receive back should it get lost or damaged while in transit.
  7. Once the return has been received and inspected, the customer will be notified. 

Refunds

If a product was returned because it was defective or you received the wrong item, Bulletproof Equipped will honor a full refund (no restocking fee). 

It may take up to 10 business days from the time the product is received to initiate a refund. Refunds will be issued to the original form of payment used at the time of purchase.

 

By purchasing from Bulletproof Equipped, you agree to be bound by these terms and conditions. Also, that you understand bulletproof is a common expression and that body armor is not 100% bulletproof, it is only ballistic resistant.